Frequently asked questions.

No. A licensed pharmacist reviews your order and calls you first. Payment happens after — card by phone, crypto, or Zelle.

Within one hour during business hours (Mon–Sat 9–8, Sun 10–5). Reservations placed overnight are called first thing the next morning.

Yes — free on every order, every time, anywhere in the 50 states. Same-day dispatch when you reserve before 1pm local time.

Always. Plain unmarked outer packaging with no medication names visible, and optional signature-on-delivery.

Yes — most major US and Canadian insurers. Bring your card or upload a photo when you reserve and we'll handle the rest.

You'll pay our transparent cash price, which is usually 20–40% below big-chain retail. We'll always tell you the price before you commit.

Give us the name of your current pharmacy and the medication. We call them, fax the forms, and text you when your first refill is ready — usually in under 2 minutes on your end.

No. Once your prescription is transferred to us, your old pharmacy is notified automatically.

Yes. All records are encrypted at rest and in transit, and access is limited to your care team. We're HIPAA-compliant.

Never sold. We only share what's clinically necessary with your prescriber, and only with your consent.

Walk-ins are welcome any day. If you'd prefer a private room and a longer chat, booking online guarantees a 15-minute slot with an injection-certified pharmacist.